RECEPTION

What are the check-in/check-out times?

The check-in for the village sector is scheduled from 17.00, check-out by 9.00.

Instead, for the camping sector, check-in is scheduled from 12.00 and check-out by 10.00.

What are the opening hours of the cash desk?

The cash desk is open from 8 to 12 and from 17 to 19 every day

What are the reception hours?

The reception is open, in high season, from 7a.m. to 11.00 p.m.

Is there a time of silence?

Yes, from 1p.m. to 3p.m. and from 11p.m. to 7a.m.

Is it possible to enter/ leave the campsite at night?

During the time of silence, it Is mandatory to leave the car in the parking lot and access the property only on foot.

Is the late check-out possible?

Yes, subject to availability of the accommodation, it is possible to obtain a late check-out until 6.00 pm with the payment of 50% of the daily rate. The service can be purchased only in Reception and it will be confirmed the day before departure.

Are checks accepted?

No, they aren’t! Only credit card (no American Express) or cash payments are accepted

Is there a Lost & Found office?

Yes, at the reception office

How can I book a taxi?

It is possible to book a taxi directly at the reception

PITCHES

What types of pitches are available?

It is possible to view the different types of pitches here

Are all pitches equipped with water loading/unloading?

No, only some types have loading/unloading on pitches, you can check the types here

Can I have a BBQ on the pitch?

Only gas/electric barbecues are allowed on the pitch; charcoal barbecues are allowed in the common masonry barbecues (3 areas with 10 positions each are available).

Is it possible to book a specific pitch?

If you are choosing the pre-booking phase and pay by December, you can book a specific pitch. Otherwise, you can specify a preference at the time of booking and we will do our best to satisfy your request, if it is possible.

Can I have guests just for the daytime?

It is possible to have guests for the day, but you must register the entrance with their documents at the reception and paying the Visitor Fee from 10.00 to 22.00

PUBLIC BATHROOM

Where to empty the chemical toilet?

At the campground bathrooms there is the designed area where you can empty the chemical toilet

Are there any private bathrooms available?

we don’t have private wc

Are there any washing machines and dryers available?

Yes there Is an special area dedicated to washing machines and dryers, at payment

ACCOMODATIONS

How many people can mobile homes accommodate?

Our mobile homes accommodate from a minimum of 2 to a maximum of 6 people

More infos… 

Are sheets and towels included?

Usually sheets and towels cost € 12/set for the double bed and € 10/set for the single bed, while towels cost € 10/set (one-time). It is possible to add this service both at the time of booking and on site at the same price.

Is final cleaning included?

No, if guests leave the accommodation clean as it was, no amount will be charged. However, it is possible to purchase this service at a cost of € 70 for total final cleaning or € 50 for partial cleaning.

RESTAURANT

I am celiac. Am I welcomed?

No problem, our restaurant will try to meet all your needs, but please report your intolerance or allergy at the time of booking.

BEACH

Can I smoke on the beach?

NO , allowed to smoke only in areas equipped to accommodate smokers as per city ordinance.

Is there a beach service available?

Yes, The service is available upon request with a daily cost. It can be purchased at the time of booking or directly on Reception, upon availability.

Is my dog welcomed?

Yes, in the free beach you can go to the beach with your dog only from 20.00 to 8.00 according to the ordinance of the region of Sardinia; in the equipped beach dogs are welcome in a special area and can swim.

How far is the beach?

The campground is 20 meters from the beach which can be reached on foot by crossing the road.

DOGS

Where can I take my dog with me?

There are delimited areas where it is possible to walk the dog only on a leash

Can I take my dog on the beach?

Yes, it is possible to go to the beach with the dog only from 8.00 pm to 8.00 am according to the ordinance of the Sardinia region

WATER PARK

Are there sunbeds in the pool?

Yes, they have an extra cost to be paid directly on site.

ANIMATION

Is there some entertainment present?

Yes, there is during the high season

For what ages is your fun club suitable?

Three age groups:

  • KidsCLUB from 5 to 8 years.
  • JayCLUB from 9 to 11 years.
  • TeenCLUB ages 12 and up.

Is there a supplement to pay for participate at these activities?

Yes, 1€ per day per person, this amount is already included in all quotes.

Regulation

Where is the rules?

You can read the regulation here

SERVICES

Wi-fi

There is available a Wi-Fi connection, in supplement and the access code can be purchased directly at the reception

Free at bar and restaurant

It is possible to buy tickets for public transport, museums, exhibitions etc ?...

Yes, at the reception you can buy tickets for public transport or tickets for various tours

Where is the nearest pharmacy?

The nearest pharmacy is located in Fertilia, 700 mt

Is there a GYM available?

Yes free entrance from 09.00 to 21.00 – minors < 16 years old accompanied by a parent

Is there a bike rental available?

Yes, it is possible to rent bicycles at the reception